Privacy Policy
Effective Date: 20th April 2018
1. Introduction
The Creative Agency (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
We only collect minimal personal data necessary for business operations. This includes:
– Name
– Business name
– Business address
– Business Email Address
– Business phone number
This information is collected solely for invoicing and business communication purposes.
3. How We Use Your Data
We use your data to:
– Issue invoices and maintain financial records
– Communicate with you regarding our services
– Comply with legal and regulatory obligations
4. Data Storage and Security
We primarily use Google Workspace (Google Drive, Google Sheets, Google Docs, and Gmail) to store and process data securely. Google’s security measures and compliance with international data protection laws ensure that your data is safeguarded.
We use FreeAgent (FreeAgent Central Limited) to create invoices and for online bookkeeping and accounting software.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
5. Data Sharing and Third Parties
We do not sell, rent, or share your personal data with third parties, except:
– When required by law
– When necessary for tax, accounting, or regulatory compliance
– With trusted service providers who process data on our behalf (e.g., cloud storage providers like Google)
6. Data Retention
We retain personal data only for as long as necessary to fulfill our legal and contractual obligations. Invoice data is typically retained for at least six years in compliance with UK tax laws.
7. Your Rights
Under UK GDPR, you have the following rights:
– The right to access, correct, or request deletion of your personal data
– The right to data portability
– The right to object to processing in certain circumstances
– The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused
To exercise any of these rights, please contact us at [email protected]
8. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact:
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.